1. AC Question's Avatar
    Keeps saying connection to server lost tap to refresh
    02-06-2015 01:18 PM
  2. Wayne Sanders's Avatar
    My note3 was doing that...I Uninstalled in and redownloaded it...works now
    02-06-2015 01:44 PM
  3. Siew gopaul's Avatar
    My YouTube and google play has stopped
    shab-01 and shridhar kadu like this.
    09-19-2015 12:36 PM
  4. belodion's Avatar
    My YouTube and google play has stopped
    Welcome to Android Central.

    Try Settings, Apps, swipe to All, scroll to Google Play Store, and select Clear Cache; do the same for the YouTube app.
    If no go, get back to us.

    Posted via the Android Central App
    09-19-2015 04:02 PM
  5. shab-01's Avatar
    I've done what was suggested and cleared cache on google play store and on YouTube! It still doesn't work and shuts down as soon as I open the apps!
    04-19-2016 01:08 PM
  6. Marinascott123's Avatar
    I'm having the same issue my youtube stoped working and says connection to server lost, touch to retry. All I see is the black screen and the circle going with no results, I've cleared cache on YouTube, cleared, Google play cache, have done gone to settings, apps, apps manager, more, and resethe app preferences, and still nothing. Tried to uninstall but will not let me bc it says is an international app. When I remember clearly downloading it my self. Ive already done factory reboot, Im lost for words at this point, i have good home wifi conection so I dont underdtand. dnt know what else to do or try.
    05-01-2016 04:15 AM
  7. Bermusia's Avatar
    I am having the same problem with mine as of last night. I updated YouTube and Netflix. Neither one will play. Says network connection error retry. My google play will not open either with the same error message. It is not my WIFI because my phone and Roku and computer all work perfect. All other apps including Vudu, Pinterest and the Internet all work fine on my tablet. So clearly the error is in the apps or the tablet. This isn't the first time I have had problems with this tablet. I have the Samsung Galaxy Tab 4 10.1. I know this doesn't help you, but I am hoping someone can help us and let you know you aren't alone!
    05-01-2016 01:13 PM
  8. Manatua Buckingham's Avatar
    try changing the date to the right one....it worked for me lmao
    belodion likes this.
    06-11-2016 12:35 PM
  9. hareem khan's Avatar
    My yuotube app is not working and it is showing the icon but as soon as i am playing it, it is showing that "some problem has occurred and tap to retry" and after tapping again and again it is still not working and other apps such as hotstar videos are being played .Ple help me with this issue
    07-29-2016 03:03 AM
  10. rena-brown37's Avatar
    Its just a blank screen when I logg into YouTube
    09-06-2016 09:01 PM
  11. SHANTELP's Avatar
    This is the solution it works
    09-17-2016 12:21 AM
  12. Eddie Cruise's Avatar
    Keeps saying connection to server lost tap to refresh
    I don't know what is the problem,but my tablet keeps saying there is trouble with the server
    09-30-2016 09:20 PM
  13. Godfrey Mapolisa's Avatar
    Corrected the date and problem waz solved
    10-08-2016 09:34 AM
  14. Jai Pilbeam's Avatar
    this is probs too late to tell you buutt...
    What tablet do you have if it has a Dual Core processor its obviously gonna be slower and have lower resolution that a Quad Core processor, also if Google Play has stopped working download the APK Google Play Store APKs - APKMirror <-- there is the link to the APK. I have a IT7008 its a piece of S*** but i used to use it for YouTube and Emulators and stuff but the same thing happened to me

    try downloading the APK its a trusted Website

    Thanks

    - Jai
    11-11-2016 10:57 PM
  15. Brenda Galicia's Avatar
    Corrected the date and problem waz solved
    What do you mean by correct the date?
    11-30-2016 07:51 PM
  16. Amy Ellerson's Avatar
    it says no log
    01-10-2017 10:21 PM
  17. Mansoor Khan3's Avatar
    Video not playing
    01-18-2017 10:15 PM
  18. Artur Chodkowski's Avatar
    I've got P7500 (Samsung Tab 10.1 3g), running Android 4.0.4.
    In my case youtube minimize itself few seconds after initialization, it happen few days ago.
    I've did factory reset (hard reset), reinstalling entire OS, changing internet connection and obviously date was set right each time...; i did every update possible by default (no root access);

    What did work, was switching to another google profile (after factory reset);

    p.s. i still don't know what was wrong on previous google account but i suspect "google play" app (or its settings);
    01-23-2017 02:12 PM
  19. NightsWhisper's Avatar
    For anyone else having the same problem, this is most often caused by out of sync time and date between your device and Google's server.

    Recalibrating your time should address the issue.
    belodion likes this.
    02-04-2017 05:57 AM
  20. DPL1952's Avatar
    I have galaxy tab 10.1 running android 4.0.4. Having same problem--youtube starts to open, then closes back to home screen. Also, google play won't download any movies that I've rented. Gives me the error about a problem with the network. How do you recalibrate the time? My time is set automatically by the network. I tried it with manual time set. Still have the same problem.
    03-10-2017 10:20 PM
  21. Michael McCarthy4's Avatar
    why has my you tube stopped?
    04-08-2017 02:53 PM
  22. Bodaggit23's Avatar
    Google Play Services is the problem.

    Open Google Play
    Go to Settings, disable "Auto Update Apps"

    Go to Android Settings, Apps, Google Play Services.
    Uninstall Updates for BOTH Youtube and Google Play Services.

    Youtube will revert back to the factory version and will work normally.
    04-26-2017 05:00 PM
  23. Weirdnezz's Avatar
    On my I phone, I open the app, and all it does it act like its going to open. It has a white screen with the YouTube logo on it, but after a few seconds, it just goes to my phones home screen. Anyone know how to fix this?
    05-30-2017 09:28 PM

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