Why do I get an error message when viewing my Facebook app on my Galaxy Note 4?

[AC Question]

Error message when viewing Facebook app on Galaxy note 4

I am having issues with Facebook on my new Galaxy note 4. I keep getting the error message "Error loading news feed" message. I am connected to my Wi-fi account which is working fine. I just purchased the phone two days ago and I can't figure out the problem. It will work for a bit after I shut off the phone and restart it but I don't want to have to keep turning it off to have the app work. Suggestions?

 

[Rukbat]

Re: Error message when viewing Facebook app on Galaxy note 4

Are you having any other problems with apps that connect to the internet? If not, uninstall Facebook, restart the phone and reinstall Facebook from the Play Store (not from a backup).

If so, the phone is under warranty, so bring it to your carrier. (Make sure everything is backed up - they may just replace the phone. All you get back is your SD cards if there's on in the phone (and your S-Pen if they don't notice that there is none in your phone and you're lucky - I got my second one by mistake that way).