[AC Question]

so i upgraded mt alcatel onetouch idol alpha firmware from 4.3 to 4.4.2 and from that time most of the apps doesnt work correctly and the google push notifications doesnt work i tried to reinstall again but it never worked. also the connection isnt very good most of the bars arent full and sometimes its not even their can anyone help me restore it back to 4.3 ? and please include the easiest way with the full details
thanks in advance

[B. Diddy]

Welcome to Android Central! Was this an official system update received over-the-air? If so, contact your carrier and let them know the update is causing many problems. Since it's their update, they need to work the problem out with you. If they can't, ask them for a replacement phone.

If you manually installed it, then are you rooted? To downgrade the system, you'd have to root the phone and install the correct factory ROM for 4.3. Not sure if there are any reliable procedures out there--you can do a Google search for "Alcatel One Touch Idol root ROM."

[MC-23]

Hello there, I hope you solved your problems. Now I wish you can help me, how did you update to android 4.3 and 4.4.2??? My Idol alpha is stacked in 4.2.2