Why isn't my HTC One M8 recognizing audio cables?

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HTC One M8 will not recognize audio cable

I'm trying to connect my phone to my AV receiver and the music only comes out of the phones speakers, i have tried 2 cables and still the same, any help is appreciated!
 
Re: HTC One M8 will not recognize audio cable

The phone jack may be defective, or the AV receiver may not be presenting a load to the jack. (Some phones switch when you plug a plug into the jack, even if nothing is connected, some measure the load being connected to the jack. If that's the case, you need someone to make a loaded cable for you.)
 

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