andriod and windows

[AC Question]

what program is needed to download pics from a galaxy s5 directly to a windows computer, windows does not recognize the s5 as a media device

 

[spagman]

Reinstall the samsung usb drivers.... Try a different cable or computer usb port.

Reboot the pc... If nothing is wrong with your phones microUSB /data port it should work.

Also check device manager to make sure Windows is not installing it's own drivers, if that's the case you're going to have to disable Windows from installing the driver and do it manually.

Sent from my SAMSUNG-SGH-I317