Why am I seeing the word View when I receive a text message?

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AC Question

Why am I seeing the word "View" when I receive a text message

Instead of the actual text appearing, the word "view" appears. What do i need to change on my settings to prevent this happening please?
 
Re: Why am I seeing the word "View" when I receive a text message

It's a Huawei Y320. When a text message comes in it has the name of the sender but then the word "view" in a box where the actual message used to be.
 
Re: Why am I seeing the word "View" when I receive a text message

Are they pure text messages, or do they include photos or other multimedia like emoji?
 

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