1. AC Question's Avatar
    My kids have locked me out of my old phone that has pictures I want to retrieve. Is there a way to get in the phone without erasing them?
    03-09-2015 03:04 PM
  2. anon8380037's Avatar
    Hello. Does it still have your current Google account. Can you install your sim card back and turn it on. Unfortunately you can't drag files to a pc while the screen is locked, so the only possibility is to Lock it, again, with Android Device Manager, hoping ADM is still enabled in the Security Settings.

    When you Lock a device on your Google account with Google's Android Device Manager, this Lock command with a new pin or password overrides the old screen lock.

    Your Google account, your device.

    You don't need to have Location enabled on it, so 'Locate' won't 'find' it, but with a sim or wifi signal the ADM command usually gets through. You can put a "please return me" type message and a contact number on the lock screen as well, as if you had genuinely lost it.

    03-09-2015 03:24 PM

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