Caller name displayed is different from actual caller, why is this?

[AC Question]

Caller name displayed is different from actual caller

For the past few days I have been receiving calls where the caller name displayed on screen is different from actual caller. Could this be a virus? I have got AVG installed.

 

[belodion]

Re: Caller name displayed is different from actual caller

First, try a Cached Data clear in Settings, Storage.

Posted via the Android Central App

 

[Rukbat]

Re: Caller name displayed is different from actual caller

Second, call your provider. The name is normally the one sent by the caller's carrier. The phone normally just displays what it gets between the first and second rings (there's a little packet of data sent then - cellphone or landline.)