[AC Question]

Hi I have the above EZpad, I havent used it for a while, so turned it on & all the shortcuts I had put on home page were gone & then I start getting Dialog Boxes saying Camera stop working, email stopped working, google maps stopped working, this goes on & on & on with every Android App not working, so i select OK & away it goes again, so u cant access much but i managed to get into setting to do Factory Reset, didnt work, then I used paper clip & press Reset button on the back, didnt work, So I am totally lost as to what to do, I have tried to Reinstall OS, It took so long to get to where it starts Install & it goes to 3% and then it stops, I have tried it 3 times following instructions to the letter, so HELP PLEASE