Android app version (Lolipop) does not get updated

A

AC Question

Hi,

We just released a new version of our application. We uploaded the APK on the same app as a new version. After some hours it was pushed out to Google play, and later on to the Google Play on mobile devices (this took some more hours). However, we are still recieving that the app is not compitable with the device.

This was an update to the Lolipop update from Android.

Does anyone know what could be the problem? Why isn't updated correctly and rolled out? Could the be a problem with the APK?

Thanks for any input!