Messages has stopped working?

[AC Question]

I keep getting the message that messages has stopped working and I have to restart the phone to get it back.
I have a Samsung Galaxy S4 mini running Android 4.4.2 and would be grateful for a solution
Thanks
Lynne

 

[belodion]

Hello Lynne. Welcome to Android Central.

Try Settings, Apps, swipe to All, scroll to Messaging, and select Clear Cache. Then Power Off and Restart the phone.

If still no go, and if you have installed any third-party apps recently, the cause of the trouble may lie with one of those. To test that, use Safe Mode, which temporarily disables third-party apps. If the problem stops, an app is causing trouble, and will have to be identified and uninstalled.

Get back to us if you need further advice.

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