05-12-2015 03:10 PM
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  1. batman-fan's Avatar
    batman-fan
    I've been using an Nexus 5 with latest updates installed for the last week having never had an Android before (long time iPhone user).

    The Commute card hasn't appeared at all yet in Google Now and also, if I do an 'ok google' for 'show me the route to work' or anything similar, it just does a google search rather than showing me an actual route.

    I checked to make sure that the Google Maps app knows my home address and work address and it does.

    I'm guessing I've got to enable something else but can't figure out what.

    Any ideas?
    05-09-2015 01:59 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Go to Google Now, swipe in from the left, and tap Customize>Places. Does your work address show up there?
    05-10-2015 12:27 AM
  3. batman-fan's Avatar
    batman-fan
    I did try that a couple of times - both my work and home addresses show up and when I go back to the previous screen it says the traffic card will be updated tomorrow.
    05-10-2015 03:57 AM
  4. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    How long have you waited for it to be updated? If it's been a few days, then maybe you should reset Google Now. Swipe in from the left, tap Settings>Now Cards, and switch Show Cards off, then turn it back on again. Google Now will have to relearn some of your preferences, but hopefully it'll learn them correctly this time.
    05-10-2015 12:02 PM
  5. batman-fan's Avatar
    batman-fan
    Originally Posted by B. Diddy
    How long have you waited for it to be updated? If it's been a few days, then maybe you should reset Google Now. Swipe in from the left, tap Settings>Now Cards, and switch Show Cards off, then turn it back on again. Google Now will have to relearn some of your preferences, but hopefully it'll learn them correctly this time.
    I'll give it another day or so and if it doesn't start to show then I'll try this.

    Cheers.
    B. Diddy likes this.
    05-10-2015 12:30 PM
  7. batman-fan's Avatar
    batman-fan
    It's still hit or miss.

    Today and yesterday it showed the route to work which was good. However it doesn't come up with anything later on in terms of the route to home.
    05-12-2015 10:23 AM
  8. batman-fan's Avatar
    batman-fan
    It seems to be working properly now. Came up with some route suggestions for home before I left work this evening.

    What was cool is the route it suggested isn't one I've taken before - I followed it and got home quicker than usual - exactly to the minute that the ETA said I would. Amazing!

    Thanks for all the help!
    B. Diddy likes this.
    05-12-2015 03:10 PM
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