1. AC Question's Avatar
    Ever since I updated to lollipop I get the "hangouts has stopped working " message randomly. I have a droid turbo. Hangouts is disabled as I use Chomp SMS. I enabled it & cleared cache & disabled it but still get the message. I do not want to have to do a complete factory reset. There has to be another way.
    07-03-2015 05:44 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Have you also uninstalled all updates for Hangouts? Do you have Hangouts Dialer installed?
    07-03-2015 01:27 PM
  3. kwayit's Avatar
    I don't have any app or service named Hangouts, Hangout, ir Google Hangouts installed. I can't find a setting anywhere but I keep getting an error that Hangouts has stopped working.... Never before but constantly since the Lollipop update. How do i stop this?
    I also checked under Notifications in settings, nothing named Hangouts.
    07-03-2015 02:51 PM
  4. B. Diddy's Avatar
    Try wiping the cache partition: https://motorola-global-portal.custh...p/30,6720,9277
    07-03-2015 04:10 PM
  5. kwayit's Avatar
    Thanks, I have followed those steps and we'll see if it works. It's kind of cool, and a little scary, even for a geek, to be in those menus.
    07-04-2015 09:18 AM

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