Hangouts stopped working message since lollipop upgrade

[AC Question]

Ever since I updated to lollipop I get the "hangouts has stopped working " message randomly. I have a droid turbo. Hangouts is disabled as I use Chomp SMS. I enabled it & cleared cache & disabled it but still get the message. I do not want to have to do a complete factory reset. There has to be another way.

 

[B. Diddy]

Welcome to Android Central! Have you also uninstalled all updates for Hangouts? Do you have Hangouts Dialer installed?

 

[kwayit]

I don't have any app or service named Hangouts, Hangout, ir Google Hangouts installed. I can't find a setting anywhere but I keep getting an error that Hangouts has stopped working.... Never before but constantly since the Lollipop update. How do i stop this?
I also checked under Notifications in settings, nothing named Hangouts.

 

[B. Diddy]

Try wiping the cache partition: https://motorola-global-portal.cust...prod_answer_detail/a_id/102367/p/30,6720,9277

 

[kwayit]

Thanks, I have followed those steps and we'll see if it works. It's kind of cool, and a little scary, even for a geek, to be in those menus.