A
AC Question
I have a AT&T S5 Active (model G870A). I am running Android 5.0. Up until yesterday my device has been running great. It was 108 degrees where I live yesterday and I noticed it get very hot while using. I do have it in a Body Glove Carbon Fiber case and it felt hotter than it's ever been. Then I noticed the battery started going down faster than usual and when I plug in my charger it shows it's charging but keeps beeping like it does when you first plug it in. It does charge but very slowly even when I put the device on Energy Saving Mode & Airplane mode.
I read some other threads and it seems like most were due to the Lollipop update and the only fix was to do a hard reset. I updated my device on 6/18 but last week there was a security update that I did but all was still working fine. Could this be because my phone overheated yesterday? Can overheating destroy a battery?
I work from my device 90% of the time so I can't afford to lose my battery time. I really can't afford to do a factory reset either but understand sometimes that is the only way.
Any help is greatly appreciated!
I read some other threads and it seems like most were due to the Lollipop update and the only fix was to do a hard reset. I updated my device on 6/18 but last week there was a security update that I did but all was still working fine. Could this be because my phone overheated yesterday? Can overheating destroy a battery?
I work from my device 90% of the time so I can't afford to lose my battery time. I really can't afford to do a factory reset either but understand sometimes that is the only way.
Any help is greatly appreciated!