Note 3 folders will not show when connected to computer?

[AC Question]

Hello! I have the Note 3, and just today it will not show me the folders for the device when it's plugged into my PC (Windows). I had this issue with my S3 before, and I had to install some driver. How do I fix this with my Note 3?

 

[Theresa Tran]

Hello! I posted this and then made an account. What does that mean? Do I have to go buy something? I don't think I need to do that, last time with my previous phone I just had to install a program driver on the same computer and it was fine?

 

[Theresa Tran]

Nevermind, a power off and a battery removal and restart worked!