No sound with video

[MikeyBugs95]

When I first got my G3 I had transferred over my music and some videos I had from my iTunes account. One of those videos was a movie about Iwo Jima. When I went to play it, a pop-up showed saying that there's no sound.

Well now, about a year later, I try to retransfer the video to see if there'd be any sound. Still none.

It's a MPEG-4 file so I'm not sure why the sound wouldn't work. Any ideas or help as to what I can do to get the sound back?

Posted via the Android Central App

 

[nahoku]

Might be an audio codec problem with your phone, although I wouldn't think so since it's MP4, and support is rather common for this type video. Does the video play with sound on any other device... ie, PC, Mac?

EDIT>>> These are the codecs supported on a G3 (I'm guessing it's an LG G3?)

Video:MP4/DviX/XviD/H.264/H.263/WMV with limited codec
Audio:MP3/WAV/FLAC/eAAC+/WMA