galaxys4 wont call out, text, or connect.

[AC Question]

My mothers phone is a galaxys4. They have straight talk. All of the sudden nothing works. There is no way to call out, text,do wifi or anything. Error code is 1364192-3 from verizon.

 

[B. Diddy]

Welcome to Android Central! Was it working fine on Straight Talk before? What do you mean that the error code is from Verizon? Does the error message actually mention Verizon?