08-23-2015 12:39 PM
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  1. AC Question's Avatar
    AC Question
    popups work great on my lock screen on my s6 but there seems to be a bug where a notification is left on the screen saying there are unread messages (when there aren't). I've turned off notifications on my stock sms and clicked the "mark read after clicking dismiss" in the Glowfly app but the notification still appears. Anyone know how to fix this? I haven't been able to get a hold of the developers
    08-19-2015 10:49 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Have you tried clearing its app cache? Go to Settings>Apps​, select Glowfly, and Clear Cache.
    08-19-2015 11:11 PM
  3. burgundyburnsy's Avatar
    burgundyburnsy
    Thanks! Yes I did try that and I'm still getting the annoying notifications
    08-19-2015 11:19 PM
  4. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    If you don't mind losing any saved data on Glowfly, try Clear Data as well (if you haven't already).
    08-20-2015 12:06 AM
  5. burgundyburnsy's Avatar
    burgundyburnsy
    Cleared it and it's still buggered
    08-20-2015 12:22 AM
  7. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Ok, try wiping the cache partition: https://support.t-mobile.com/docs/DOC-21095
    08-20-2015 11:50 AM
  8. burgundyburnsy's Avatar
    burgundyburnsy
    Is that going to hurt any other apps?
    08-20-2015 08:18 PM
  9. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    No--the system cache partition only contains temporary data.
    08-20-2015 08:37 PM
  10. burgundyburnsy's Avatar
    burgundyburnsy
    Still nuthin
    08-20-2015 10:13 PM
  11. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Sounds like it could be a bug in the app itself. Contact their support team: glowfly@spiderflyapps.com
    08-20-2015 10:25 PM
  12. burgundyburnsy's Avatar
    burgundyburnsy
    That's the kicker, I get a failed email response every time I contact them. They've changed emails but haven't posted their new account
    08-20-2015 10:29 PM
  13. burgundyburnsy's Avatar
    burgundyburnsy
    I appreciate all your help Diddy!
    B. Diddy likes this.
    08-20-2015 10:29 PM
  14. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    OK, try this site: Glowfly for Android | Contact
    08-21-2015 12:17 AM
  15. burgundyburnsy's Avatar
    burgundyburnsy
    Sent in a question yesterday. Hope to hear back from them!
    B. Diddy likes this.
    08-23-2015 12:39 PM
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