Why is my android not downloading any apps on the store?

  • Thread starter Thread starter AC Que
  • Start date Start date
A

AC Que

When I press download it comes up with error while retrieving information from server. But then when I pressed it just says ok and then nothing happens
 
Welcome to Android Central! Which phone? Does this happen on both wi-fi and mobile data?

Go to Settings>Apps>All, select Google Play Store, and Clear Cache/Clear Data, then Force Stop. Do the same for Download Manager. Now try again.

If that doesn't work, then go to Settings>Accounts, remove your Google account completely, then add it back.