09-10-2015 12:31 AM
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  1. AC Que's Avatar
    AC Que
    When I press download it comes up with error while retrieving information from server. But then when I pressed it just says ok and then nothing happens
    09-09-2015 11:54 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Which phone? Does this happen on both wi-fi and mobile data?

    Go to Settings>Apps>All, select Google Play Store, and Clear Cache/Clear Data, then Force Stop. Do the same for Download Manager. Now try again.

    If that doesn't work, then go to Settings>Accounts, remove your Google account completely, then add it back.
    09-10-2015 12:31 AM
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