A AC Que Sep 10, 2015 #1 When I press download it comes up with error while retrieving information from server. But then when I pressed it just says ok and then nothing happens
When I press download it comes up with error while retrieving information from server. But then when I pressed it just says ok and then nothing happens
B. Diddy Senior Ambassador Moderator Mar 9, 2012 168,564 9,411 113 Sep 10, 2015 #2 Welcome to Android Central! Which phone? Does this happen on both wi-fi and mobile data? Go to Settings>Apps>All, select Google Play Store, and Clear Cache/Clear Data, then Force Stop. Do the same for Download Manager. Now try again. If that doesn't work, then go to Settings>Accounts, remove your Google account completely, then add it back. Upvote 0 Downvote
Welcome to Android Central! Which phone? Does this happen on both wi-fi and mobile data? Go to Settings>Apps>All, select Google Play Store, and Clear Cache/Clear Data, then Force Stop. Do the same for Download Manager. Now try again. If that doesn't work, then go to Settings>Accounts, remove your Google account completely, then add it back.