09-16-2015 10:18 PM
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  1. AC Question's Avatar
    AC Question
    I recently purchased a factory unlocked HTC One m7 on eBay. The phone shipped from the US and I live in Canada. I am currently using a prepaid Koodo sim card, and when I put it in the phone a message appeared onscreen saying "Sim card from an unknown source". How can I fix this?
    09-16-2015 05:43 PM
  2. Teejai80's Avatar
    Teejai80
    Hi and welcome to Android Central.

    You need to check your APN settings with that of your carrier settings. There is some information for you here. http://forums.androidcentral.com/mot...a-verizon.html It's a different phone, however, the principle is the same.

    Goodluck!
    B. Diddy likes this.
    09-16-2015 10:18 PM
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