10-02-2015 08:39 AM
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  1. AC Question's Avatar
    AC Question
    I plugged my Galaxy S3 into my PC and got a message "one of the USB devices has malfunctioned..." I also cannot get Kies3 (upgraded to the latest version) to "see" the phone. I also get a popup wanting me to download "Smart Search".

    Will "Smart Search" software replace the Kies3, and will it be compatible with my S3?
    10-02-2015 08:28 AM
  2. Golfdriver97's Avatar
    Golfdriver97
    Ambassador Team Leader
    Welcome to the forums. I never heard of Smart Search. Have you tried updating the drivers for your PC?
    10-02-2015 08:39 AM
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