11-15-2015 08:48 PM
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  1. AC Question's Avatar
    AC Question
    LG G3 on Verizon. Tap to wake/sleep worked perfectly until Marshmallow update yesterday morning. I can tap it 20 times and nothing happens. Occasionally it will wake 10 seconds later, but mostly not at all.
    10-10-2015 06:34 AM
  2. Golfdriver97's Avatar
    Golfdriver97
    Ambassador Team Leader
    Welcome to the forums. Are you certain you have Marshmallow on your G3?
    10-10-2015 08:44 AM
  3. Mbanks2169's Avatar
    Mbanks2169
    Sorry it's the most recent Lollipop update, not Marshmallow

    I'm the OP BTW
    11-15-2015 12:21 PM
  4. sethyboy's Avatar
    sethyboy
    Try to wipe the cache using these instructions (https://support.t-mobile.com/docs/DOC-11907), then reboot the phone. If that doesn't work, unfortuntely, a factory reset may be in line.
    11-15-2015 08:48 PM
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