Can't show the control bar for the build in video player

[AC Question]

Usually it shows right away when I touch the screen, now it doesn't
It only shows when I hold the menu button and now it can't zoom in either.

 

[Javier P]

Hi, welcome to the forums! Which phone do you have? Have you checked if the same problem happens with a different video player? Have you recently updated your system or the stock video player? You could try clearing cache for that app in settings - apps, reboot your phone and check if the problem persists.