11-01-2015 11:43 PM
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  1. AC Question's Avatar
    AC Question
    i have forgotten about my backup password on my samsung s6 edge and my fingerprint is not working either. what do i do to unlock my phone
    11-01-2015 10:37 PM
  2. belodion's Avatar
    belodion
    Q&A Team
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    Welcome.

    Your carrier will be able to use a special ADB command to unlock it. Take the phone to them and request that. They do not charge.
    11-01-2015 11:43 PM
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