Viber Deactivating itself

[AC Question]

Viber window came up these 3 times asking me to activate (along that line, forgot the exact words). I lost Viber messages from several contacts due to Viber deleting itself 3 times this year (2015) from my phone (pc and tablet). Why does Viber deactivate itself not once but 3x! Can this deactivation be prevented?

 

[Javier P]

Hi, welcome to the forums!

Some users in these forums reported having similar issues and it seems the cause is on Viber's side. You should report your problem to Viber support team. You can find their email in the Play Store. Tell us how it goes.