Note 4-connected to wifi but unable to access internet

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AC Question

my laptop, tablet are connected and working fine but my Galaxy Note 4 that has been working, just stopped. I have factory reset (per the instructions from the tech support on this site), "forgot" my wifi and reloaded it, nothing is working. This also happened to my son recently on his S6. We both just purchased these through Verizon in the past week. We're both working fine for a few days and suddenly doesn't work. Makes me think there is an update that has caused this but I'm not reading anyone else has this problem. Any advice would be fantastic. Thank you.
 

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