Why is there an error message when I receive videos on my android phone?

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So I bought an LG Stylo from Virgin Mobile (Prepaid) sometime in November 2015. Not a bad phone. Except that there is an error message that I receive when I get a video: One or more media attachments were removed. Texts and pics are received from my end perfectly, its just that videos are the only thing that I cannot receive. If someone could help me with this it would be much obliged! Thank you!
 
Welcome to Android Central! Are you talking about videos attached to a text message? MMS attachments have a max filesize of 1.2 MB, so most videos will far exceed that, and either can't be sent, or get severely compressed (and mostly useless). Ask your friends to upload their videos privately to YouTube or their Google Photos in the cloud, then share the link with you.

Happy New Year!
 

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