08-15-2016 12:36 PM
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  1. Kishorecena's Avatar
    Kishorecena
    I have a Sprint unlocked HTC one m8 mobile in India. Running on kit Kat 4.4.2 . But I am not receiving any software updates to lollipop. If I check for updates it is checking plongly but with no use. What should I do to update my Android device to Lollipop update. Please help me. Please say is it possible to get ota lollipop update after rooting the device. Please help. Thank you
    01-17-2016 08:04 AM
  2. srkmagnus's Avatar
    srkmagnus
    Retired Moderator
    It's because the device is intended for the Sprint network and can only be updated via OTA sent by Sprint. You may be able to update manually. However, you'll need to download and update via the HTC desktop software. Note that it may cause problems with your current network.
    01-17-2016 08:44 AM
  3. dpham00's Avatar
    dpham00
    Moderator Team VP
    You can install the ruu,though not sure how it will affect root, as ruu is designed to be installed on a stock phone

    http://www.htc.com/us/support/rom-downloads.html
    srkmagnus likes this.
    01-17-2016 08:45 AM
  4. kishorh's Avatar
    kishorh
    Hi,
    i have same problem as with you. if you have found any solution then please let me know.
    thanks
    08-15-2016 12:36 PM
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