01-24-2016 11:20 AM
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  1. AC Question's Avatar
    AC Question
    My phone was stolen, I got it back but my google account was hacked and corrupted. Now I cannot get into my phone. What should I do? Can I reset the phone to factory defaults? I tried creating a new google account but it says I have to use the account that was originally connected to the phone. I can't rememer my password.
    01-23-2016 09:52 PM
  2. belodion's Avatar
    belodion
    Q&A Team
    Ambassador
    Moderator
    Try Google Account Recovery.
    01-23-2016 10:06 PM
  3. Rukbat's Avatar
    Rukbat
    Ambassador
    Restart in recovery (Volume Up+Home+Power. Do a factory reset.
    01-24-2016 11:20 AM
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