I can't reply to emails on Mail App

[AC Question]

I'm getting "Mail has stopped unexpectedly" on my HTC phone - has anyone else seen this? Its been fine for the last two years but has just started. I've restarted it but this makes no difference. Any ideas?

 

[Jo Buy]

Re: I can't reply to emails on Mail APP

Hello, I have had the same problem since yesterday. Try uninstalling the updates to android system Web view within the my apps section of playstore. It just worked for me. Hope it works!

 

[clarew86]

This has been faulting for me since yesterday (Tuesday 23rd) as well! Still can't fix it or get around it. Tried force stop the mail app. Tried restarting phone. Big problem given I use my phone for work emails.

 

[MichBruce]

Hello. Unfortunately I don't have a solution; I'm another person with this problem. I use Gmail on my HTC E8 and it will send/receive/forward email but it will not reply. Starting a few days ago I starting getting an error message that says: " mail has stopped unexpectedly...". My knowledge and skills with this phone are pretty basic. The only thing I've tried is turning it off and on. I'm hoping someone can help. thanks

 

[David Willner]

Uninstalling the Android System Webview worked for me as well. Can't say why but at least it worked.

 

[MichBruce]

Hello. I took David Willner's advice and uninstalled the android system webview. It worked! Now I can reply to emails. Looks like I should have tried this uninstall when JoBuy suggested it on the initial reply to this string. Sorry, I was just too confused to get it done. It's all good now. Thanks to you both.

 

[john duncan-wells]

uninstalling Android Web stuff worked for me.

 

[CO Jaybird]

I did the same thing with uninstalling the Android system web updates and it worked for me. It all started about 5 days ago.