1. AC Question's Avatar
    This happened once before, where I couldn't install the first major Marshmallow OS. I went to the T-Mobile Store, and the tech basically cleared out pending updates, I believe? In any event, I've tried everything my lay instincts have taken me. I can't get recent apps to finish the installing process. It just keeps on keeping on.
    02-13-2016 03:37 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Does this happen on both wi-fi and mobile data?

    Try going to Settings>Apps>All, select Google Play Store, and Clear Cache/Clear Data, then Force Stop. Do the same for Download Manager. Now try again.

    If that doesn't work, try going to Settings>Accounts-Google, select your Google account, and remove it completely from the phone. Then add it back again, and see if that helps.
    02-14-2016 12:46 AM

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