Why does my TV screen only display Android (and not the usual desktop page) when I have my dongle in HDMI?

[AC Question]

Why does my TV screen only display Android (and not the usual desktop page) when I have my dongle in HDMI?

I use my dongle to stream Netflix to my TV. It's worked for a year now. When I try it, my TV screen only displays "android" not the usual desktop page with all the icons. Help!

 

[B. Diddy]

Welcome to Android Central! Is this a generic or off-brand Android TV stick? If so, it's probably either a hardware or firmware failure. There may not be much you can do.