Why are hastags and asterik keys on my keyboard not working?

[AC Question]

Hi y'all. I'm so not tech savvy so I'm baffled. I have a Samsung Galaxy Avant on Android. I installed a emoji keyboard some months ago and everything was fine. I downloaded a new emoji "pack" (I forgot what it's called) and now my hash tag and asterisk symbols just show up as black boxes. I'm at a loss. I've searched online but was unable to find an answer. Any suggestions are much appreciated! Thank you!

 

[itguyjax8430]

Hi y'all. I'm so not tech savvy so I'm baffled. I have a Samsung Galaxy Avant on Android. I installed a emoji keyboard some months ago and everything was fine. I downloaded a new emoji "pack" (I forgot what it's called) and now my hash tag and asterisk symbols just show up as black boxes. I'm at a loss. I've searched online but was unable to find an answer. Any suggestions are much appreciated! Thank you!

Welcome to Android Central!

Did you try uninstalling the emojis keyboard pack to see if that fixes?