04-24-2016 05:20 PM
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  1. AC Question's Avatar
    AC Question
    I've had my galaxy tab 4 for about 2 months and now it won't charge. It says it's plugged in and charging but it's stuck at 5 percent. I'm afraid of restarting it because of other posts say when it died it never came back on.
    04-24-2016 05:06 PM
  2. srkmagnus's Avatar
    srkmagnus
    Retired Moderator
    Are you using the OEM charger? Also, have you tried other charging sources?

    You may need to power off the device and see if that works. It could be a software issue, and it could be corrected with a reboot.
    04-24-2016 05:20 PM
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