getting error 'unsupported audio codec' when trying to play a video

[AC Question]

The file type is mts and I'm trying to download iT to save on my tablet (tab 4)

 

[Rukbat]

Try a different video player - MX Player should play them.

 

[Debbie Del Signore]

I have a Galaxy s7 and cannot hear any sound on videos sent by my daughter's iPhone. The message says, unsupported audio codec. Can this be fixed?
Thank you,
Debbie DelSignore

 

[belodion]

I have a Galaxy s7 and cannot hear any sound on videos sent by my daughter's iPhone. The message says, unsupported audio codec. Can this be fixed?
Thank you,
Debbie DelSignore

Welcome.

Have you tried Rukbat's suggestion?

 

[anon(10159133)]

VLC media player