1. AC Question's Avatar
    Suppose I updated my Samsung S6 to marshmallow and I factory reset it via the android device manager app. Then would it remove the software update and go back to lollipop and also remove the fingerprints registered with the device?
    05-24-2016 03:01 AM
  2. AlphaTango414's Avatar
    No, it will not down grade it's self. The update replaces the lollipop recovery IMG with a marshmallow IMG.
    05-24-2016 03:49 AM
  3. hallux's Avatar
    No and yes.

    Factory reset is a bit of a misnomer as it does not return the device to the TRUE factory setup as it was when YOU pulled it from the box. What it does is reset the device to factory settings as if someone was pulling the device from a box after all previous OS updates that had been installed were there from the factory.

    Yes, it should clear saved fingerprints.

    Was this also you? http://forums.androidcentral.com/ask...re-update.html
    aximtreo and Laura Knotek like this.
    05-25-2016 04:42 AM
  4. Ashwin_Gupta's Avatar
    Yes, it was me, I posted it again because he didn't answer the second part of my question.
    I apologise if it was inconvenient.
    05-25-2016 11:02 AM
  5. B. Diddy's Avatar
    Merged the threads. Remember, you can always add response to your threads to continue the discussion--no need to start a whole new thread. Thanks!
    05-25-2016 03:57 PM

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