06-21-2016 03:08 AM
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  1. AC Question's Avatar
    AC Question
    When a call comes to my phone (Moto E2), the phone rings (or vibrates depending on mode) but the screen does not light up. When I use the screen unlock button on the side, it asks for the lock pattern. After unlocking the pattern, only then the call is visible. What to do?
    06-21-2016 02:31 AM
  2. the tall guy's Avatar
    the tall guy
    Community Review Team
    Q&A Team
    Ambassador
    Hi, are you using a 3rd party screen lock or the one that came with the phone?
    06-21-2016 03:08 AM
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