How come my phone will not receive notifications/texts?

[ericl545]

All of a sudden my phone is having a problem receiving notifications, as they will never show up on the lock screen. Going into an app like facebook, instagram, snapchat etc, I will not even see these notifications unless I manually refresh the feed inside the app. I have checked in each app's settings, and they are set to actively receive notifications. I have also checked the phone settings and it is as well. For some reason, emails are the only thing that will be received and be on the lockscreen.

Another issue that started at the exact same time is that the phone can not get any text messages, including both sms and mms. Unlike the other apps, however, when I go into the messaging app, even if i refresh the feed, these messages do not show up.

If anybody has an idea of what happened please let me know. Thanks

 

[Golfdriver97]

Welcome to the forums. What device and Android version are you on?

 

[ericl545]

The phone is Elephone P9000 running android 6.0
The problem could be with custom software as i havent seen any else having this problem

 

[Cinok]

Hey

I had the same issue with my P9000 and I've found how to get notifications back : just disable the background task cleaner in Settings, or use the whitelist

 

[PlanaFTW]

i registered here just to thank you personally, i was literally about to start hitting things when nothing gave me notifications. Appreciate you alot good sir.