A message pop out when I go to wifi. Unfortunately .com.android. has stopped what can I do?

[Jenderson1121]

A message pop out when I go to wifi. Unfortunately .com.android. has stopped I factory reset but it didnt help. What can I do? (Alcatel one touch fierce 2)

 

[B. Diddy]

Welcome to Android Central! Try booting into Safe Mode, which temporarily disables all 3rd party apps. On most Android devices, while powered on, press and hold Power until the Power Off menu appears. Press and hold the Power Off selection until the Safe Mode prompt appears. Tap OK.

If the problem disappears in Safe Mode, then something you installed is causing the problem. You may have to uninstall apps one by one until the problem disappears. If the problem persists in Safe Mode, then it's more likely to be a hardware or firmware problem.