07-09-2016 10:53 AM
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    AC Question
    The phone is a Samsung Galaxy S4, model M919, TMobile. It is not rooted. It displays the following, " "Firmware upgrade encountered an issue. Please select recovery mode inKies & try again." Kies doesn't recognize the phone and I don't have a recovery code. Is this fixable?

    This all started when I replaced the display. I booted the phone and went to upgrade the firmare (it's been sitting in a drawer with a bad display for quite awhile). I was in a hurry and didn't realize that the touch function wasn't working on the new display, I think there was a popup during the upgrade and I couldn't respond due to the faulty display. The firmware upgrade crashed and here I am.

    My kids are really hard on phones so I keep a drawer full of old ones and repair them as needed. The drawer is getting "thin" so I'm down to this one and don't know what to do to fix it.
    07-09-2016 10:53 AM
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