1. AC Question's Avatar
    I try and used my thumbprint, first it said try again 10 min, then try again in 30 min and now try again in 60 min. It will not recognize my thumbprint and it's not asking for a password. How can I unlock my phone?
    08-24-2016 05:21 PM
  2. anon(632115)'s Avatar
    If you set up a Samsung account you can go online and unlock it
    08-24-2016 05:23 PM

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