help me in some issue about camera not opend and call menu not opend

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A

AC Question

Hi,

I am experiencing exactly the same 2 issues:
- I am able to dial, but if one calls me, I am unable to answer the call - no buttons to accept / reject / mute, nothing, just the device vibrates. also, in some seconds a popup is displayed, telling that "unfortunately call has stopped"
- I am totally unable to launch the camera app - a similar message comes "unfortunately camera has stopped".

I have tried initial troubleshooting steps (cleaning cache, entering safe mode etc), but both issues persist. I am able to use other apps. I am using stock ROM. I guess the problems started after Android was updated to Marshmallow 6.0 ~ a week ago.

Please help me.
and describe in steps .

Ayaz Nazir.
 

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