1. AC Question's Avatar
    i bye one Galaxy note 5 the first owner add gmail in ,, but when i format it, it doesn't open because it need password gmail (first owner gmail) but I don't know that password...
    now how can I open it without that gmail?
    09-12-2016 04:39 AM
  2. belodion's Avatar
    You can't. Unless and until those details are entered, the phone will remain permanently unusable. It's a security feature.
    aximtreo likes this.
    09-12-2016 04:46 AM
  3. chanchan05's Avatar
    You should contact whoever you bought it from to help you unlock it. You need the credentials for the original owner's gmail.
    09-12-2016 04:56 AM

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