[HTC one M7]Problem of tethering

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AC Question

Helle everyone,

I have a issue with my terminal, in fact when i try to use my tethering connection, i can't surf on internet. Tethering connection is activate. I can connect my pc at my smartphone but I haven't got internet.

When i look my pc (who is connected at my smartphone), i can see that my pc haven't got ip address. and on my smartphone, when i check the clients's list, i have that :

[image don't work]

This very strange. When i restore my smartphone in factory default, my network tethering work. I retry to upgrade my smartphone and my tethering don't work again. I think that my android version is not good, have you got a answer ?

Thank !

Regards
 
The updated version may not allow tethering, or your carrier may not allow it with the updated version. You haven't given us much to work with, so check with your carrier.
 
Helle,

thank's for your help. I"m sorry for few informations.

Model : HTC One M7

Android version : 5.0.2

HTC Sense version : 6.0

Carrier : Bouygue

I call my carrier tomorrow.

Regards.
 

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