10-07-2016 04:02 AM
tools Reply
  1. AC Question's Avatar
    AC Question
    I have a Motorola Turbo 2 running Marshmallow. When I go into any program to try and access Contacts, it asks for permission, which I choose "Accept". It refuses this and will then state that permission was denied.

    I had previously installed a dialer/contacts manager app (forgive me .. Don't remember which one) but I hated it and uninstalled it. After that was when this issue started. All permissions for Contacts are turned on in Settings.

    Anyone?
    10-05-2016 04:22 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Try going to Settings>Apps, tap Menu, then Reset All App Preferences.
    10-05-2016 05:09 PM
  3. Msdoolittle77's Avatar
    Msdoolittle77
    Did that, asked me for five permissions, which I allowed, and then defaults back to home screen and says "You have disabled a required permission".
    10-05-2016 09:55 PM
  4. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Try wiping the cache partition, which won't erase any personal data: https://motorola-global-portal.custh...p/30,6720,9583
    10-06-2016 01:46 PM
  5. Msdoolittle77's Avatar
    Msdoolittle77
    Phone is much faster, but didn't fix it. 😥
    10-06-2016 02:05 PM
  7. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Ok, how about in Safe Mode? https://motorola-global-portal.custh...0,9583/kw/safe
    10-06-2016 02:38 PM
  8. Msdoolittle77's Avatar
    Msdoolittle77
    No, still not working. Thanks for your patience.
    10-06-2016 02:54 PM
  9. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Since it's not working in Safe Mode, I'd suspect something wrong with the firmware. Backup or sync as much of your data as you can, then try repairing the installation: verizonwireless.com/support/knowledge-base-116950/
    10-06-2016 03:56 PM
  10. Tim1954's Avatar
    Tim1954
    Trusted Member
    Q&A Team
    Maybe reinstall the offending app again and see if you turned on some nasty setting.. After problem is sorted, uninstall the app again?
    10-07-2016 04:02 AM
« My phone is overheating and battery life is drain by a program 10609. Is that normal? | what is the of all application that are not responding »

Similar Threads

  1. Will it work well without a Pixel, Pixel XL phone?
    By TBolt in forum Google Home
    Replies: 4
    Last Post: 10-06-2016, 10:24 PM
  2. Updating OS on Android phones question?
    By Kristi Manushi in forum General Help and How To
    Replies: 2
    Last Post: 10-05-2016, 05:41 PM
  3. how do i transfere my pictures from my zte android phone to my sd card
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 10-05-2016, 05:21 PM
  4. What is the best Google Fi phone?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 10-05-2016, 05:14 PM
  5. How to ger pass the gmail on a Acatel phone
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 10-05-2016, 04:16 PM
LINK TO POST COPIED TO CLIPBOARD