1. AC Question's Avatar
    I have a Motorola Turbo 2 running Marshmallow. When I go into any program to try and access Contacts, it asks for permission, which I choose "Accept". It refuses this and will then state that permission was denied.

    I had previously installed a dialer/contacts manager app (forgive me .. Don't remember which one) but I hated it and uninstalled it. After that was when this issue started. All permissions for Contacts are turned on in Settings.

    Anyone?
    10-05-2016 04:22 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Try going to Settings>Apps, tap Menu, then Reset All App Preferences.
    10-05-2016 05:09 PM
  3. Msdoolittle77's Avatar
    Did that, asked me for five permissions, which I allowed, and then defaults back to home screen and says "You have disabled a required permission".
    10-05-2016 09:55 PM
  4. B. Diddy's Avatar
    Try wiping the cache partition, which won't erase any personal data: https://motorola-global-portal.custh...p/30,6720,9583
    10-06-2016 01:46 PM
  5. Msdoolittle77's Avatar
    Phone is much faster, but didn't fix it. 😥
    10-06-2016 02:05 PM
  6. B. Diddy's Avatar
    Ok, how about in Safe Mode? https://motorola-global-portal.custh...0,9583/kw/safe
    10-06-2016 02:38 PM
  7. Msdoolittle77's Avatar
    No, still not working. Thanks for your patience.
    10-06-2016 02:54 PM
  8. B. Diddy's Avatar
    Since it's not working in Safe Mode, I'd suspect something wrong with the firmware. Backup or sync as much of your data as you can, then try repairing the installation: verizonwireless.com/support/knowledge-base-116950/
    10-06-2016 03:56 PM
  9. Tim1954's Avatar
    Maybe reinstall the offending app again and see if you turned on some nasty setting.. After problem is sorted, uninstall the app again?
    10-07-2016 04:02 AM

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