1. AC Question's Avatar
    I have a Galaxy S7 edge that I bought a week ago. Images look fine on my end, but come through distorted, discolored, half gray, or pixilated to the recipient.

    I have tried on both wifi and data with no change
    10-11-2016 09:58 PM
  2. ManiacJoe's Avatar
    Sounds more like the JPG file is getting corrupted, which is normally a hardware failure problem.
    Do you have any example images you can link us to so that we can see what you are seeing?
    10-12-2016 01:40 AM
  3. merryp13's Avatar
    What people receive:
    Pictures sent via text message are distorted-screen-shot-2016-10-12-8.04.53-am.jpg
    What I send/see on my end:
    Pictures sent via text message are distorted-screen-shot-2016-10-12-8.04.38-am.jpg
    10-12-2016 08:08 AM
  4. Rukbat's Avatar
    That's a corrupted file - the whole bottom part is missing. Make sure the file is 600KB or smaller - your carrier may not be compressing larger files.
    10-12-2016 12:39 PM

Similar Threads

  1. Why are the mods wrecking this forum?
    By Gsxr151 in forum Site Feedback & Help
    Replies: 11
    Last Post: 10-12-2016, 07:27 PM
  2. How do you setup the voice command via bluetooth.
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 10-12-2016, 02:37 AM
  3. why am i not able to receive texts from 1 person?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 10-12-2016, 02:26 AM
  4. strange symbols,letters and numbers in text
    By AC Question in forum Ask a Question
    Replies: 2
    Last Post: 10-12-2016, 02:12 AM
  5. Camera and Video mode, picture quality and lighting...
    By faz5550 in forum Samsung Galaxy S7 edge
    Replies: 1
    Last Post: 10-11-2016, 09:06 PM
LINK TO POST COPIED TO CLIPBOARD