my samsung will not update firmware please help

[AC Question]

I have not used my tablet in a while. It is really slow,and will not update. It says the firmware cannot update because it cannot reach server. I also cannot download any apps because of this server issue. I factory reset it thinking that would help and no help. While it was resetting it said could not connect to server.

 

[Golfdriver97]

Welcome to the forums. What tablet do you have? Do you only have trouble downloading apps, or is the internet completely unavailable for your device?