[AC Question]

I have a Samsung Galaxy Note 5, and am using the latest firmware and software.

This evening, while writing a SMS, my phone turned itself off. Not a restart. It fully turned off.

When I turned it back on, everything was going haywire. It was as though all the apps had been reset.

I quickly conducted a reset of the settings. And now, the option to encrypt the device has completely disappeared from settings. This is always the first thing I check whether updating or resetting etc.

My phone isn't rooted. Has anyone else experienced this? Anyone know what's happened?

[sonicwind1901]

Same problem anyone got a solve. Wtf happened

I have a Samsung Galaxy Note 5, and am using the latest firmware and software.

This evening, while writing a SMS, my phone turned itself off. Not a restart. It fully turned off.

When I turned it back on, everything was going haywire. It was as though all the apps had been reset.

I quickly conducted a reset of the settings. And now, the option to encrypt the device has completely disappeared from settings. This is always the first thing I check whether updating or resetting etc.

My phone isn't rooted. Has anyone else experienced this? Anyone know what's happened?