1. AC Question's Avatar
    When I try to connect to wifi, there are no options on the wifi screen. It just says "searching for wifi networks" and it never shows anything, even if I try to turn it on and then back off. I've tried restarting my phone and the router. When I restart my phone, the wifi turns off and on constantly, connecting to the wifi, then turning off again. It's not a problem with the router because it's working for everything else.
    htczed likes this.
    10-30-2016 06:16 PM
  2. htczed's Avatar
    Try resetting your phone to factory defaults, and if that does not work it could be a hardware problem.
    10-30-2016 06:54 PM
  3. B. Diddy's Avatar
    Welcome to Android Central! Which phone do you have? Does this happen with other wi-fi networks as well (like in your local coffee shop or library)?
    10-31-2016 12:19 AM
  4. androidguest1's Avatar
    I'm using an lg g4. i haven't gotten the chance to check other wifi areas but I'll get back to you on it.
    10-31-2016 04:43 AM
  5. androidguest1's Avatar
    is there any way of saving my data without erasing it completely when doing the factory reset?
    10-31-2016 04:43 AM
  6. Rukbat's Avatar
    A factory reset is deleting your data - that's what it's for. So no, you can't delete all your data without deleting all your data. (Normally a wifi failure is a hardware problem - which a factory reset doesn't fix.)
    Laura Knotek likes this.
    10-31-2016 12:44 PM
  7. B. Diddy's Avatar
    I suspect androidguest1 is asking for good backup methods so that everything can be restored quickly and easily after the factory reset. Check out Rukbat's excellent guide: http://forums.androidcentral.com/amb...id-device.html
    Laura Knotek likes this.
    11-01-2016 10:24 AM

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