11-06-2016 02:42 PM
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  1. AC Question's Avatar
    AC Question
    I have a Motorola XT1039 running Android v5.1.1 (Lollipop)

    Purchased in 2014 I have had no issues with the phone so far.

    Yesterday the phone automatically ran 'App Optimisation' across all apps.
    Since this, the phone keeps freezing on all apps and services?

    It had been working normally up until the app optimisation.

    The current system failures seem unusual, given the process states it is optimising the apps?

    What should I do? Will I need to factory reset?
    11-06-2016 02:36 PM
  2. TFTH879's Avatar
    TFTH879
    no dont factory reset that wont help try and flash a stock rom that should fix it
    11-06-2016 02:40 PM
  3. TFTH879's Avatar
    TFTH879
    factory reset is not going to help because you're phone is going to run a app optimisation anyway
    11-06-2016 02:42 PM
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